About the lab and quality
Our desire is to provide our customers with the highest quality and most effective products, to achieve this goal, New Roots Herbal tests its products in a state-of-the-art laboratory.
State-of-the-art laboratory certified by ISO17025
The 8,000 square foot (743 square meter) New Roots Herbal laboratory is ISO 17025 certified, an international standard that certifies by a reputable third party that the laboratory is capable of producing accurate measurement and calibration results in product testing, analysis and measurement.
At New Roots Herbal, we test every raw material that enters our facility for botanical content, potency, purity and freshness, and we rigorously test every ingredient and lot for the absence of mycotoxins (aflatoxins), over 80 types of pesticides including PCBs, heavy metals, bacteria and other microorganisms, mold and fungi, and other contaminants.
These tests are conducted by 22 New Roots Herbal scientists, six of whom are graduates of McGill University, a Canadian public university headquartered in Montreal, Quebec. McGill University is the oldest university in Canada and one of the most prestigious universities, ranking in the top 100 universities in the world.
Our lab, QC and QA departments are staffed with 3 PhDs, 7 Masters and 12 BScs, making us the strongest scientific team, with over 880 hours of testing and research every week.
We trust in science, not suppliers, which is why New Roots Herbal invests heavily in cutting edge technology.
It costs so much, we don't know of any competitors that invest as much in technology as we do.
Ongoing capital investment to conduct rigorous testing
The rigorous and high level of testing we perform requires state-of-the-art equipment, which is why New Roots Herbal continually invests in our lab. Our state-of-the-art equipment can detect parts per billion, ensuring accurate test results.
The tests we carry out using these instruments are in accordance with the USP standards of the United States Pharmacopeia, the most prestigious Pharmacopeia in the world, and we test our products with the safety of our users as our number one priority.
Establishment of the Microbiology Department enables more detailed analysis
Recently, we have added a microbiology section to our lab. Analysis of microbiological properties is very important for QA. This allows us to perform more detailed analysis of all New Roots Herbal products.
At New Roots Herbal, we pride ourselves on having state-of-the-art laboratories and a formidable scientific team to ensure we provide high-quality, effective products.